Phishing Emails & Fake Texts
That "bank alert" or "package delivery" message may be a trap designed to steal your information.
Read the guideThe Consumer Resource Center helps our community recognize fraud, protect themselves from scams, and report to the right agency, in English and Korean.
If money was just sent or your accounts are at risk, contact your bank first. Then report.
Answer a few questions and we point you to the exact government agency that handles your kind of fraud: FTC, FBI, CFPB, and more.
Get help nowPlain-language guides to the most common scams targeting our community, with the warning signs to watch for.
Everything on this site is available in Korean and English, and our staff can help you navigate the reporting process.
If you remember nothing else from this site, remember these.
Scammers create urgency on purpose. A real company or government agency gives you time to think and to talk to someone you trust.
No government agency or legitimate business ever demands payment by gift card, wire transfer, or cryptocurrency. That request is the scam.
Hang up and call back on an official number you looked up yourself. Type website addresses by hand instead of clicking links in messages.
Use our guided questions. No personal information is needed.
We explain which agency handles your case and what to expect after you file.
Go straight to the official government site and file with confidence.
Sources: FTC Consumer Sentinel Network and FBI IC3 annual reporting.
That "bank alert" or "package delivery" message may be a trap designed to steal your information.
Read the guideReal government agencies never call to threaten you with arrest or demand payment by gift card.
Read the guideA panicked call from a "grandchild in trouble" can now use an AI copy of their real voice.
Read the guide"Guaranteed high returns" is not an opportunity. It is the oldest lie in fraud.
Read the guideWe keep a plain-language directory of every major fraud reporting site: what each one is for, and what happens after you file.
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Scam questions and help finding your way around this site.